77sh Privacy Policy – How Your Personal Data Is Handled

We collect the following categories of personal data when you create an account, make transactions, or interact with the 77sh platform:

• Identity information: Full name, date of birth, and government-issued identification details required for age and identity verification.
• Contact information: Email address, mobile number, and residential address used for account communications and support.
• Financial information: Payment method details, transaction history, and withdrawal records in Philippine pesos (₱) processed through approved payment channels.
• Device and usage data: IP address, browser type, device identifiers, pages visited, and session duration collected automatically when you access the platform.
• Account activity: Login history, game or betting activity, VIP tier status, and support interactions recorded for account management and security purposes.
• Communications: Messages you send to our support team, feedback submissions, and any documents you provide during verification processes.

The personal information we collect is used strictly for the following purposes:

• To create and manage your 77sh member account, including verifying your identity and age eligibility in compliance with Philippine regulations.
• To process deposits, withdrawals, and all financial transactions in Philippine pesos (₱) through secure, approved payment providers.
• To provide customer support, respond to enquiries, and resolve account-related concerns in a timely and accurate manner.
• To monitor platform activity for fraud prevention, security threats, and compliance with anti-money laundering obligations applicable in the Philippines.
• To personalise your platform experience, including relevant promotions, VIP tier benefits, and content recommendations based on your activity.
• To fulfil our legal and regulatory obligations, including reporting requirements under applicable Philippine laws and licensing conditions.
• To improve the platform's performance, fix technical issues, and develop new features that better serve the needs of Filipino members.

77sh does not sell or rent your personal data to third parties. We may share your information only in the following limited circumstances:

• Service providers: Trusted third-party vendors who assist with payment processing, identity verification, and technical infrastructure, bound by strict confidentiality obligations.
• Regulatory authorities: Government agencies, law enforcement bodies, or regulators in the Philippines when required by law, court order, or to prevent fraud and criminal activity.
• Business transfers: In the event of a merger, acquisition, or restructuring, your data may be transferred to the successor entity under equivalent privacy protections.
• We require all third parties handling your data to maintain appropriate security standards and to use your information only for the specific purpose for which it was shared.

We take data security seriously. The following measures are in place to protect your personal information at all times:

• All data transmitted between your device and the 77sh platform is encrypted using industry-standard SSL/TLS protocols to prevent interception.
• Access to personal data within our organisation is restricted on a strict need-to-know basis, with staff authorisation controls and audit logging.
• We conduct regular security reviews and vulnerability assessments to identify and address potential risks to our systems and member data.
• Financial transaction records are stored in secure, access-controlled environments with multi-layer authentication requirements for internal access.
• In the unlikely event of a data breach that affects your rights, we will notify you and the relevant Philippine authorities in accordance with our legal obligations under the Data Privacy Act.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal information held by 77sh:

• Right to be informed: You have the right to know what personal data we collect, how it is used, and with whom it may be shared.
• Right to access: You may request a copy of the personal information we hold about you at any time by contacting our support team.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you have the right to request that we correct it promptly.
• Right to erasure: In certain circumstances, you may request the deletion of your personal data, subject to our legal and regulatory retention obligations.
• Right to object: You may object to the processing of your personal data for direct marketing or profiling purposes at any time.
• Right to data portability: Where technically feasible, you may request that your data be provided in a structured, commonly used format.
• To exercise any of these rights, please reach out to our support team. We will respond to all verified requests within the timeframe required by Philippine law.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or platform features. Any updates will be posted on this page with a revised effective date clearly displayed at the top. We encourage you to review this page periodically to stay informed. Your continued use of the 77sh platform following any update constitutes your acceptance of the revised policy. If you have questions or concerns about how your data is handled, please visit our FAQ page or contact our support team directly at [email protected].